Digital exclusion and the cost of living

This submission to the House of Lords Communications and Digital Committee by the Rural Services Network (RSN) highlights the persistent digital exclusion challenges faced by rural communities in England. The evidence underscores how inadequate broadband and mobile connectivity, coupled with affordability issues and demographic factors, exacerbate social and economic inequalities in rural regions. Author(s): House […]

Communications Consumer Panel: The Struggle for Fairness

This research explores the experiences of people living in rural and remote areas across the UK using communications services – including mobile, broadband, landline and postal services. Author(s): Ofcom Communications Consumer Panel Year: 2023