Communications Consumer Panel: The Struggle for Fairness
This research explores the experiences of people living in rural and remote areas across the UK using communications services – including mobile, broadband, landline and postal services. Author(s): Ofcom Communications Consumer Panel Year: 2023
Digital Opportunities for ACRE’s Village Halls Advice and Information Service
Enhancing digital solutions for over 10,000 village halls across England is essential. ACRE’s 2021/22 project explored this need through workshops and surveys, offering recommendations for standardized digital processes, CRM adoption, and improved online content accessibility. These steps aim to provide efficient, consistent, and engaging support for rural community hall management committees. Authors: ACRE: Action with […]
Rural community organisations: access to and use of banking services
Post-COVID, rural charities are facing significant banking challenges. A survey of over 1,200 charities with NCVO found that 67% struggle with changing signatories, and 41% report unfair charges. Nearly half of rural respondents cite branch closures and a shift to online banking as key issues. They need tailored banking options, including dual authorization, support for […]
